Featured Podcast
Did you know we were featured on Hiring and Empowering Solutions‘ Podcast? We discussed our Outsourced Client Services program. Listen now!
Kick your law firm into gear with a
Professional Outsourced Client Services Team.
Are you running out of time to make those appointment confirmation calls and sending letters or emails? Your desk keeps piling up and your stress level goes up with with it! Let us help!
- Reduce appointment no-shows and increase engagements
- Increase reschedules after appointment cancellation
- Engage clients even after they’ve left your office
- Confirmation letters, emails and calls happen without you worrying about it
- Let your phones ring knowing we will answers them
- We can even post on your social media and respond to social media messaging
Go from zero to hero
Our Clients Are Talking
I have used Ettinger for both updating Actionstep and phone answering. They were Great! When they answered my phones, it was seamless, and my client[s] absolutely loved them. The updates they did on Actionstep implemented the steps for probate and guardianship and created a unified system making the processes very efficient.
Ettinger helped us with their Virtual Assistant Program. They contacted my clients with reminder calls and follow-ups. It was a huge relief for me and they were extremely professional. My client’s raved about them.
It's your business,
take control
Let us take work off you. We will call the client with a courtesy reminder of their appointment tomorrow, send them their confirmation and follow-up letters, send customized emails that are approved by you!
We also can answer your phones, schedule appointments, and field calls.
Did we mention that we have all worked in law firms for many years, so we understand the client’s needs?!
Our Client Services Professionals are...
- Smart
- Motivated
- Friendly
- Honest, logging only the time they work, no more, no less!
Do the math
Many business owners ask if the cost justifies the expenditure.
Consider this:
- How much do you charge for an hour of your time?
- How many billable hours are you missing out on?
- What is the cost to have someone else do it for you vs. hiring?
- What is the difference between what you could be earning and the cost of hiring an Outsourced Client Service company?
We Represent You
Our Professional Client Services team represent your firm and perform at the standards you would expect from Ettinger Consulting! Your clients assume we are in your office.
Only $35 per hour*. This saves you the hassle of hiring someone, training them, and trying to find enough work for them beyond what we could do for you.
*$26 per hour if you have a previous contract with us. We will offer the lower rate if you sign a contract for another service with us at a later date.