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Our Culture

Ettinger Consulting was founded because we learned the behind-the-scenes frustrations of managing a law office.  Many Actionstep consultants know Actionstep but they don’t know how to develop an effective process.  We are trained in lean and business management to help you define or refine your current process, and THEN we customize Actionstep to support that process.  Our goal is standardization, so every client gets the same amazing customer service no matter what type of legal service they require or who in your firm is helping them.

We have worked in Elder Care Law Firms for many years and learned the ins and outs of a successful and NON-successful firm.  We know what makes a firm work and what makes it fail.  Because we worked in the back-end of the law firm, we know how to help you BE successful.

We knew there had to be a better and more efficient way to run a firm.  What we discovered is many attorneys are fantastic attorneys, but they were never taught how to run a business.  That’s where we come in.  We know the business aspect AND how that integrates into a legal setting.